The Write Company Studio Policies

Free Consultation: Understanding specific client needs is an essential step in preparing a copy writing proposal. To review your project, and see that we are a good fit for each other as well, I offer a FREE preliminary consultation.


Proposals: Generally project-based, I submit my proposals, including a cost-cap, after your free consultation. Recurring writing and editing tasks requiring a scheduled commitment may be negotiated for a monthly or yearly retainer.


Letter of Agreement: After a preliminary consultation, I will issue a formal Letter of Agreement defining the project, the scope and responsibilities of both the client and The Write Company: exit criteria, copyright usages and permissions, professional fees, billing arrangements, etc.


Terms: Standard practice—50% upfront; 50% on delivery.


What's Included: My professional fee covers whatever brainstorming, research and consulting time is necessary to produce a highly polished rough draft. Included are two revisions along with the tweaks and edits necessary to produce high quality print or Web-ready copy.


Revisions: The initial rough draft exposes any unintended weakness in a message and is an important tool directing the revision and final rewriting process. I expect to work closely with you or your authorized representative during this time. My Letter of Agreement will spell out project dead-lines and lead-times necessary to accomplish the task.


Exit Criteria: The criteria by which all, or any portion of a project, is deemed complete will also be spelled out in my Letter of Agreement. This criteria will be strictly observed and noted on a Project Completion Form signed by you or your authorized representative. Dated signatures signify “Duly Diligent” review and acceptance of submitted copy.

The Creative Process: We're a team. You play a vital role in my ability to write successful copy. For me to understand and complete your project, pertinent background materials must be made available in a timely fashion. In return, I will deliver compelling copy on time and on budget.


Change Policy: Projects morph. Things happen. I know. In such events, I'm happy to cooperate. When major changes in the scope, size and/or direction of your project occur, a separate Letter of Agreement and, if necessary, Project Completion Form will define the additional expense and time considerations and be an amendment to the original.


Cancellation Policy: In the event a project is canceled or placed on hold, I will invoice all expenses incurred and work completed to date—the client will revert to a “payment on receipt” status for the prorated amount. A 25% kill-fee will apply if work has not begun but a Letter of Agreement has been signed. Cancellation after project completion will not affect or alter the original agreement.


Expenses: Long-distance phone and FAX charges, mileage, postage, courier costs, and other such expenses incurred by The Write Company will be billed in accordance with the terms stated in the Letter of Agreement. Expenses not expressly covered will be absorbed by The Write Company.


Disclaimer: Clients are responsible for “Due Diligence” in their review of all print-media copy submitted by The Write Company. Every effort is made to provide error-free copy, which includes, but is not limited to, spelling and/or content omissions. Review takes more than one set of eyes, however. Careful client pre-print and publishing review before signing the Project Completion Form is highly advised. I cannot be held responsible for poorly performed client review or errors discovered after the Project Completion Form has been signed. Nor will I be held responsible for print-media errors discovered after production.


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